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The WLA Responsible Gaming Framework Submission Guide 2012-2013

2012-5-21      View:
The 2012-2013 edition of the Responsible Gaming Framework Submission Guide was presented at the World Lottery Summit 2012 in Montreal, Canada, in September 2012. As in the previous editions of the guide, this third edition tells you everything you need to know in order to complete your submission for each level of the WLA Responsible Gaming Framework (RGF). The guide revises both the 2009 and the 2010-2011 editions of the same document, and provides the most up-to-date and comprehensive explanation of RGF certification available. Also included in this latest edition is a description of the recertification process that will be of interest to a number of certified member lotteries seeking recertification. The 2012-2013 edition of the Responsible Gaming Framework Submission Guide can now be downloaded in English, Spanish, and French from the Responsible Gaming section of this website.